Contact Us
Contact Form
Returns
If you are contacting us to arrange a return please add as much info into the form above, state why you wish to return it and detail your reasons why such as damaged in transit or such.
We offer a 14 day no quibble return window for any item that is unused, undamaged and can be returned in its original packaging, after this timeframe we cannot offer a no quibble return.
If you wish to return the item after the 14 day no quibble return window a restocking fee of 30% will be deducted from your original purchase fee, it still must be unused, undamaged and returned in its original packaging.
You are also liable for any postal costs to return the items(s) we do not offer free return shipping.
Please visit our Delivery and Returns page for detailed information.
Damaged item(s)
This is out of our hands and down to the courier, we will however replace or refund.
If your item(s) are damaged firstly take as many photos of the packaging damage and the damage to the items(s) also make an instant complaint to the courier person who is delivering the item, they have protocols and have to take your comments and write them down by law.
Next fill out the form above stating what item was damaged and where, then attach any images to the form.
We will then contact you back as soon as possible usually within 24 hours or sooner.
If the item is a one off I’m sorry but we will not be able to replace the item and only a refund would be possible, we can only schedule a return of your costs once we receive the damaged item back to us.
